BA charged me 70 euros for one bag on my return after having recognized my frequent flier status and charging me nothing for the same bag on the outbound. Their employees are not well trained and rules are inconsistently applied.
BA charged me 70 euros for one bag on my return after having recognized my frequent flier status and charging me nothing for the same bag on the outbound. Their employees are not well trained and rules are inconsistently applied.
On the flight from Venice to London even it’s short, 2 hours 20 minutes and mostly people are on vacation, it’s ridiculous to change money for the cup of tea or coffee. Also it’s to much to charge 80$ for 1 piece of luggage
Our luggage is missing. We are at the Hotel Gran Via in Barcelona
The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
This was a late night flight but the lights was on all the time and kids were screaming and many people were so loud. I was expecting to have a little rest on the plane considering it is late night but this way I couldn't. I think if at least the light would've been off / lower then people could feel they should be quieter.
Better communication to those connecting flights and have a customer care desk at the airports
No food as per my diet restrictions even after advance request and delayed baggage without any notifications
I was called up at the gate not knowing why and then handed over my passport and was told I was being upgraded from Premier economy to Business class and it was wonderful. I've never been upgraded before and it was such a pleasant experience.
I was rebooked on Delta. Did not take this flight
Cheapest flights to Chennai from Toronto found in 2024