Friendly cabin crew and the flight was on time. Would recommend toanyone
Friendly cabin crew and the flight was on time. Would recommend toanyone
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
Don’t use them on the IST-isb route, horrible service
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
The flight was very dirty and the food was very bad
Great ground-check in crew. Pleasant flight attendant crew. Very short flight
Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault
Process for on line checking needs a lot of improvement. Very frustrating.
Flight attendants were harsh, food could be better, took way too long to pick up food trays, were stuck with the crying babies the entire to and from trip. Restrictions of 8 kg for cabin luggage is ridiculous that’s barely 2 pairs of pants, shirts, shoes. There shouldn’t be any restrictions on the carry on luggage size except the checked in luggage. Attendants don’t even help with putting luggage in cabin space. Attendant picked up food tray and spilled cherry juice all over my husband and has the nerve to come back to ask why he hadn’t changed his clothes.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.
All good! But sandwiches for breakfast need to be warm!!!!! Not cold!!! You do not want anything cold in your stomach in the morning!… think about it!
The worst experience ever! They never told me I had to transfer my ticket at the ticket transfer counter. They moved me to a flight leaving the next day, which was also heavily delayed. The staff at the airport were rude and not helpfull. I'll never travel with this airline again and will not recommend it
My flight was cancelled and I went through hell to get it fixed, with no help from the website I booked it on. My reservation was cancelled AGAIN by the site I booked on without my knowledge a week later. The flight itself that I finally got on was awful. Drunk man belligerent the entire flight, I don't understand how he was allowed on the flight.
Lot still has not refunded me after they cancelled my flight to India!! Kayak had been awful at getting me this refund too. Will NEVER be using kayak or LOT again.
Delay everywhere,5 hours,24 hours,missing all connection flights,terrible trip..
I didn’t use Entertainment so, no comments on it. Staff was courteous, efficient and helpful. Wines (I also tried Polish White wine) were really good, so also the food. The accessories provided were good (a goodnight chocolate would have enriched the experience 😀) Originally flight reached before time but we didn’t understand why it was sidelined for almost half an hour and also, luggage was delivered quite late (20-25 minutes) and that too after changing belt! That need not be LOT’s fault! Overall, I would certainly like to travel again with LOT, worth recommending!
Tbilisi (TBS)Georgia
Prague (PRG)Czech Republic