Little more legroom would have been nice. But it's a very short flight, so it was fine really.
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Cons: "Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic."
Pros: "Not much"
Cons: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."
Pros: "This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea"
Cons: "Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!"
Pros: "Great service, love being able to order food and drinks from the in seat computer."
Cons: "Nothing really."
Cons: "This was my first trip to Europe and I was a bit nervous about the experience, I've been on plenty of planes, however, about nothing like this. Norwegian Airlines is the worst experience I have ever had on a plane or any mode of transportation. We were running to the terminal because they only announced that they had last call,and we were eating. When we got there, they pulled my fiancee aside to weigh her bags (mind you this is about 5 mins before the plane is about the leave). I'm waiting inside of the airway for her and they spot me and pull me back out to weigh my bag. The guy was shady, he pulled on my bag as it was on the hand scale and said it was 3 kg overweight. I told him it's not, I weighed it myself, so he weighs it again and say "sorry, I meant it is 4kg overweight" he said that it is 15 dollars per kg, unless I want to leave stuff here. I looked at him and he just stared at me until I gave him my credit card. $60!! That's ridiculous, especially considering I bought a hand weight just for this occasion. My fiancee had to pay $90!! And just to top it off, they wouldn't give her passport, she had to ask for it back. Also, if you dont purchase a food plan before hand you have to buy it on the plan. They dont even offer peanuts. This airline will nickel and dime you for everything. Better off with another airline if you are traveling abroad. You'll end up paying the same, but will have better service. Never again will I fly Norwegian"
Pros: "New Boeing 787. Nice aircraft"
Cons: "Norwegian Air operated its international flight like a budget airline. I have never been on a flight where no food or drink was even offered. We had to ask for water 4 times before one of the attendants brought over half a glass. We ended up buying food and drinks since no meals were served the entire way. It is very dangerous to limit the amount of water patrons drink on the flight. Nothing else was provided. Headphones, blanket, pillow were all extra. Lastly, they do not allow online check in for travelers from the USA. As a result, we were forced to pay 80 euro for each checked bag at the counter!!! We will never fly or recommend Norwegian Air ever again."
Pros: "Non-stop price and service"
Cons: "Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up."