Great first time experience for me. The gate agent at the Anchorage location was so helpful. Definitely will be booking more on Alaska.
Great first time experience for me. The gate agent at the Anchorage location was so helpful. Definitely will be booking more on Alaska.
The food options could be better. Possibly some sandwiches to be added to the menu.
Delayed an hour and sat without updates. Ended up an hour late to destination
It was great; it was on time, everything went smoothly, the crew was excellent. It was just uncomfortable for the usual reasons; completely full fight, could barely move because the space was so small. The expected stuff with every airline.
The flight was decent again if there was a place that you could put crying children that would be great. Or maybe make a rule against allowing infants on the plane.
Comfortable seat, plenty of leg room which is so rare, overhead bin comfortably accommodated my carry-on bag. Deli box was tasty, service was good, bathrooms were clean. Uneventful flight, which I appreciate. Departed on time and landed early.
The maintenance delay was seemingly handled very poorly... Little to no information was provided to the passengers sitting on board for an extended period of time. On a brighter note, at least the cabin crew (flight attendants) did the best they could. They seemingly were provided very little information with regards to the delay. Unless absolutely beyond my control, I can’t imagine buying a ticket on Alaska airlines again, based on this and a previous experience my wife recently had, along with complaints overheard from other passengers.
Honestly, there was not much they could do. Due to wind, the flight was delayed for several hours because we had to be diverted to San Jose where we needed to refuel before departing to Hawaii. Wish they had offered some snacks during the delays/diversion because we had to wait such a long time to finally get our food served during the flight after leaving California.
I’m a first time mom and traveled with my 18mo old boy and it was not a great experience with the flight attendants. They were not friendly or helpful at all. It’s hard enough traveling with a toddler and have people be rude and unkind does not help.
Outside Sky cap would be helpful! No entertainment (TV screens)