Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
I have been traveling for over 30 years, and this was THE worst experience ever. The guy that was checking in at Dubai, didn’t have any professionalism or curtesy. During the flight, You had to wait a while just to get something to drink. They didn’t transfer all my luggage, even after they made me pay $155 extra for one small gallon of Zamzam water, and that luggage is still missing after three days of my arrival. NEVER AGAIN..,
On time, smooth flight… very old and run down aircraft
Despite paying business class, the angle seat was uncomfortable. The crew was just ok. The baggage checkin was a mess at JNB.
I had 1:50 hrs to change planes in Cairo and my suitcase was delayed from Cairo to Casablanca. I was one of several passengers that faced this issue coming from various locations into Cairo and onwards to Casablanca, with a transit time of two hours or less. (I was told 16 suitcases were delayed). The transit time of 1:50 hrs is obviously not enough for EgyptAir to transfer baggage, why sell tickets with such short transfer time if they can't handle it? Moreover, they would not reimburse me for expenses I incurred because of delayed luggage. I will not be taking EgyptAir again.
The seats were broken, crew didn’t really care about service, boarding was not priority for business class, my bags arrived last
Comfortable flight with decent legroom and good seats. The crew were helpful and courteous and managed well with the stressful boarding and the chaos that’s involved. The food was decent, more than expected from a short flight like this. The only reservation I have was that the crew allowed passengers to board With massive amounts of hand luggage which were piled up on the empty seats next to passengers and and it was a risk to all passengers in the case of turbulence or emergency landing. I’ve never seen this ever on any flights I have boarded with many other airlines.
Chaotic boarding began 5 minutes before departure without any announcements explaining the delay. Once on board, an outdated 737 greeted me, without of WiFi. The crew hastily placed trays in front of passengers without any interaction or smiles, only to swiftly retrieve them and vanish for the remainder of the flight. The food provided was inedible, but there were decent juice options like guava and strawberry. The only reason I chose this flight was because of its schedule; otherwise, I would have opted for a different airline.
The bathroms were disgusting by the end of the fight.
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
I liked the crew services inside the flight, but not the one checking me in. She was not nice, a very bad listerner, and arrogant. More listening to understand the customer's problems would help.
Bordón could be bettet if the company say before boarding the order of the different groups.
The flight and crew was above average. However, there was a two hour delay.
Overall great flight experience- on time, lots of food and movies.
Already stated....flights were fine. Late luggage a disappointment and failure my Lufthansa to get my bag delivered in a timely fashion.
We were helped whenever needed and had a pleasant flight.
My flight was canceled. New flight is 40 hours later and I still didn’t get the flight from Frankfurt to Zagreb.
You need to reimburse me for my seats purchased and luggage.
Great! Great staff, great food, great flight :) Keep up the good work!!!
Dublin (DUB)Ireland
Addis Ababa (ADD)Ethiopia