It would have been better if the flight hadn't been an hour late, causing us to miss our connection. Even without the delay, Lufthansa do not allow adequate time for passport control and getting yourself to the departure gate.
It would have been better if the flight hadn't been an hour late, causing us to miss our connection. Even without the delay, Lufthansa do not allow adequate time for passport control and getting yourself to the departure gate.
There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
The flight attendants were superb and the service was outstanding. Some passengers with small children were very rude and inconsiderate, kids were constantly crying and some were running around the aisle unsupervised.
Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.
So far so good. I missed my flight because of the Lufthansa diversion. United helped me to figure out how to get accommodations from Lufthansa for my long layover. They help me book appropriate onward flight.
Like: On-time performance Dislikes: Old aircraft with faded paint (A330), no WiFi availability, dismal food (dinner was a very poor selection, while "breakfast" was a joke!)
Good with last minute upgrade Clt to Munich comfortable. Wish same offer had been there Mumbai to Munich
"I am aware that there was a strike at Munich airport, which led to the cancellation of my flight. Additionally, I had insurance for the flight. Lufthansa informed me about the cancellation approximately 2.5 hours before the scheduled flight while I was en route to Rzeszow airport. They offered me accommodation in a hotel for the night and arranged two connecting flights for the next morning, instead of my originally booked single connecting flight. Consequently, I arrived a day later, causing me to miss a day of work and some important meetings. I hope you can assist me in obtaining a refund for this inconvenience."
Excellent service by united air staff. Very helpful, understanding and do friendly.
Efficient boarding process. Staff are nice. Food should be better.
Bucharest (OTP)Romania
Gothenburg (GOT)Sweden